A large-scale website overhaul driven by outcomes
To redesign a site that eases access to the vast amount of information stored including page content and essential documents.
To work in true partnership with the client to focus on desired outcomes and thoroughly test and challenge every stage of the project, from user journey mapping through to prototyping.
A key part of the site’s success was to devise a sophisticated information hub that serves up appropriate resources on any given page from its vast and complex repository.
KISS delivered an innovative solution for our website to address an issue we had been grappling with for a long time, how to easily and effectively make available the numerous documents we hold on the site to our multiple groups of users. Job done - an excellent result!
Jayne Stuart, Head of Digital and Comms